Privacy Policy – SR Gold Commodities | Data Protection & User Privacy

At SR Gold Commodities, we value your privacy and are committed to protecting your personal information. We collect basic information, such as your name, email, and phone number, only to provide our trading services, respond to inquiries, and verify your identity.

Your data is stored securely and never shared, sold, or disclosed to third parties except when required by law or regulatory authorities. By interacting with our website or submitting your details, you consent to the use of your information for communication, support, and service purposes.

You have the right to request access, correction, or removal of your personal data at any time by contacting us through our website.

At SR Gold Commodities, your trust is our top priority. This Privacy Policy explains how we collect, use, protect, and store your personal data when you interact with our website, services, or trading platform. By using our services, you agree to the practices outlined in this policy.

Introduction

SR Gold Commodities is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect when you use our website https://srgoldcommodities.com/  how we use and protect that information, and your rights regarding your personal data.

By accessing, using, or submitting information through our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

We may collect the following information to provide you with seamless trading services:

  • Personal Identification Information: Name, email address, phone number, CNIC/Passport number

  • Trading Account Details: Account number, transaction history, trading preferences

  • Technical Information: IP address, browser type, operating system, cookies

  • Regulatory Information: Any information required by PMEX or SECP regulations

2. How We Use Your Personal Data

Your information is used to:

  1. Provide and manage our trading services efficiently
  2. Process transactions and comply with PMEX and SECP regulations
  3. Improve website and trading platform experience
  4. Send important account-related updates and notifications
  5. Protect against unauthorized access, fraud, or legal claims

3. Data Retention & Protection

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

  • We implement strict security measures including SSL encryption, secure servers, and access control to safeguard your data.

  • Regular audits are conducted to ensure compliance with regulatory and privacy standards.

B. Technical & Usage Data

Automatically collected when you visit the Website through:

  • Cookies and similar tracking technologies

  • Server logs and analytics tools

4. Cookies & Tracking Technologies

  • Our website uses cookies to enhance user experience and analyze website traffic.

  • Cookies help us understand your preferences and deliver relevant content.

  • You can disable cookies in your browser settings, though this may limit some functionality of our platform.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and request copies of your personal data
  • Request corrections or updates to your information
  • Request data deletion where permitted by law
  • Opt out of marketing communications
  • To exercise your rights, contact us at info@srgoldcommodities.com.

6. Sharing & Disclosure

We may share your information only in the following situations:

  • Regulatory Compliance: Required by PMEX, SECP, or other governing authorities

  • Service Providers: Trusted partners helping us provide trading services

  • Legal Obligations: To respond to lawful requests or prevent fraud

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of every site you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review our policy periodically.

9. Contact Us

If you have any questions or concerns regarding your personal data or this Privacy Policy, please contact us:

Email: info@srgoldcommodities.com
Phone: +92 336 6999990
Address:1st Floor, Burj Al-Sadiq, Bahria Town, Phase 8, Rawalpindi, Pakistan